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When you visit our Web sites and move within the pages, we obtain information on what pages were visited, whether secure sites were accessed and the number of visits to the site. This information is only measured in aggregate and not associated with you individually.
We use this information to assess what is most useful to you to better meet your service requirements. AGF is committed to providing you with the best possible service - the better we know you, the better we can serve you.
Web server log files
When you register for our online services, we compile a profile of you for that service. The profile includes account numbers, login ID, name and other personal information about you. This personal information is collected in compliance with our Privacy Policy. Each time you use the secure site service, we obtain your login ID to identify you as a user of the service in order to safeguard your personal information. We use this information in aggregate to ensure we give you the highest quality of service.
Internet Security
AGF takes precautions to protect client information on our Web site. In certain areas, AGF uses industry standard SSL (Secure Sockets Layer) encryption to protect data transmissions. While you are in a protected area, the lock icon on Web browsers, such as Microsoft Internet Explorer or Netscape Navigator, becomes locked (as opposed to unlocked, or open)
The current level of encryption available in today's Web browsers is 128-bit encryption. AGF currently supports 128-bit encryption on our secure Web site.
Cookies
AGF uses session cookies to allow you to navigate through the secure site service. A cookie is a small file that is created when you visit the site. It can track how and when you use a site and can store that information about you. A session cookie stores information only for the length of time you are connected to the site. Once you leave the site, AGF does not store the information contained on the cookie.
Whenever you use transaction-based services on our secure site (for example, apply for an investment loan, order marketing materials, enquire into accounts, etc.) we collect personal information from you in accordance with our Privacy Policy. If you withdraw your consent to collect and use the personal information we may not be able to perform the online transaction or be able to provide you with optimal service.
When you communicate with us by e-mail or when you ask us to respond electronically, we collect information contained in the e-mail and your e-mail address. We use your e-mail address to communicate with you and will store all communications. We may use your e-mail to communicate information about new products and services that we believe may interest you or provide you with the best service possible. While we apply our safeguards to protect private information on our systems and ensure the transmission of confidential information is encrypted, generally free-format e-mail messages you use to send us e-mail messages are not encrypted. We recommend that you use caution when forwarding personal information to us in free-form e-mail messages.
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